JOB DESCRIPTION
POSITION: Business Office Clerk
NON-EXEMPT POSITION
LOCATION: Red Cliff Community Health Center
REPORTS TO: Health Center Administrator
Business Department Supervisor
SCHEDULE: Full Time, Forty Hours per Week
WAGE: $8.00-9.00 depending upon qualifications
GENERAL:
This position is one of several personnel who perform support service within the clinic. The business office clerk is responsible for assisting with basic business office functions within the Red Cliff Community Health Center.
DUTIES AND RESPONSIBILITIES:
1. Prepare billing claims using information extracted from the electronic medical record in preparation for submission to third party payors.
2. Manage claims designated “beneficiary client” to capture accurate value of uncompensated care.
3. Assist with researching denied claims per the denial management policy.
4. Process accounts designated for collection per policy.
5. Assist with compilation of information necessary to complete FQHC cost report.
6. Monitor aged receivables report and follow up on claims as needed.
7. Record incoming payments per cash receipt policy.
8. Complete all provider credentialing with insurance companies and keep provider credentialing files current.
9. File correspondence into the billing records.
10. Complete monthly, quarterly, and annual reports as required by Health Center Administration, and regulatory bodies. Maintain a record of all supporting documentation as required.
11. Participate in quality assurance and other efforts that assure appropriate care and services.
12. Adheres to and supports facility policies, programs and activities.
13. Maintain strict confidentiality and safeguard the privacy of patients in common areas of the clinic.
14. Present a professional, caring image for the Health Center and its programs.
a. Maintain a cooperative relationship with other Health Center staff and employees.
b. Demonstrate tact, courtesy, and respect in communication and interaction with Health Center patients, visitors, and staff and with outside agencies and programs.
c. Promote a working environment noted for effective cooperation and collaboration between programs, services, and co-workers.
d. Dress appropriately to promote professionalism within the Health Center.
14. Advance job knowledge and skills through continuing education efforts after approval of Health Center Administration.
15. Attend staff and other meetings, in-services, and other events as directed by supervisor.
16. Participate in the implementation of grants, contracts, or projects being carried out under the auspices of the Red Cliff Community Health Center and at the direction of the Administrator of the Health Center. These activities are to comply with the directives of Tribal and Health Center Administration and to fulfill the conditions and stipulations of the grant, contract, or project. The specific duties will reflect the individual grant, contract, or project and the concurrent needs and resources of the Health Center. These assignments will vary from time to time due the cyclical nature of these program efforts.
17. Perform other duties as assigned.
QUALIFICATIONS:
1. High school diploma, HSED, or GED.
2. Diploma or Degree in Administrative Assistant or office related field.
3. Yearly certification in CPR.
KNOWLEDGE
4.Good oral communication and customer service skills.
5. Experience working in medical office setting preferred.
6. Personal abilities and maturity to function in a fast paced environment; to work with a diverse population (clients or patients, co-workers, professional staff, administration, outside agency staff, and the general public).
PERSONNAL CONTACTS:
Daily contact with patients, visitors, primary care providers, Tribal and Health Center Administration, and other Health Center staff.
WORK ENVIRONMENT:
1. Red Cliff Community Health Center; office and clinic settings.
2. Information Access: Class 4.
3. Exposure to hazards of the health care industry.
4. Work setting must be maintained as a clean, nonsmoking, well-ventilated area in compliance with all applicable safety regulations.
PHYSICAL REQUIREMENTS:
The duties assigned to this position involve bending, stooping, lifting, and carrying. Items may be placed on overhead storage. Weights to be carried are usually less than 50 pounds.
TRAVEL REQUIREMENTS:
Must have valid WI driver’s license, vehicle, and at least liability insurance. If no insurance, must get within three weeks. Must be eligible for Tribe’s vehicle insurance.
May require overnight travel to attend meetings or training.
POSTED: JANUARY 23, 2012
DEADLINE: FEBRUARY 7, 2012
FOR FURTHER INFORMATION CONTACT:
Red Cliff Human Resources Office
88385 Pike Road, Highway 13
Bayfield, WI 54814
(715) 779-3706 ext. 267 or 268
The Red Cliff Community Health Center is a Drug-Free Workplace in accord with the Drug-Free Workplace Act of 1988, P.L. 100-690, and has a Drug-Free Workplace Policy in effect. All new hires are subject to drug test prior to starting.
All applicants for employment with the Red Cliff Tribe will be subject to the background investigation and other requirements of RCCL Chapter 43, and are under a continuing obligation to supplement this application for employment with information concerning any convictions that occur after commencement of employment with the Tribe.
This job description is subject to change at employer’s discretion, after consultation with the employee.
Approved:
Red Cliff Community Health Center
Administrator: _______________________________ Date: ____________
Employee: __________________________________ Date: ____________
Revised:
1/19/12
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Filename: business clerk